Account controls
Delete your account and data
A signed-in Kresvo business owner can start permanent deletion of the owner account, workspace, linked employee identities, business records, and stored business files from inside the app.
Delete inside Kresvo
- Sign in as the business owner.
- Open More, then Account information.
- Select Delete account.
- Review the irreversible-deletion warning and wait for the brief safety countdown.
- Select Delete now to confirm.
The backend begins the protected deletion workflow after final confirmation and signs the account out when deletion completes. If final identity removal is interrupted, Kresvo opens a dedicated recovery screen so the already-prepared deletion can be retried. Normal business operations remain locked during that recovery state. Do not assume deletion is complete until Kresvo confirms it.
If you cannot sign in
Email privacy@kresvo.com from the address used for the Kresvo account. Use the subject “Delete my Kresvo account and data” and include the workspace name. Kresvo will verify identity and authority before acting. Never send a password, temporary password, one-time code, or purchase token.
An employee may request deletion of their own login and personal account information without requesting deletion of an employer's workspace records. Kresvo may need to distinguish the employee request from an owner request.
Active data removed
- The owner's authentication identity, active sessions, and workspace membership.
- Employee authentication identities linked only to the deleted business and their memberships.
- The business profile, permissions, products, stock, sales, expenses, invoices, receipts, reports, customers, suppliers, debtors, and other workspace records.
- Business images and generated documents stored by Kresvo for the workspace.
Limited records that may remain
Limited copies may remain temporarily in protected backups, security logs, deletion/support correspondence, or billing, fraud-prevention, audit, and legal records that must be retained. Google Play maintains its own purchase records under its policies. These records are not available through the deleted Kresvo account and are restricted to their retention purpose.
Complimentary-access eligibility
A protected complimentary-access eligibility record associated with a verified email is separate from the operational account and workspace. It may remain after deletion so re-registering with the same verified email restores only the unexpired remainder, or an existing lifetime grant; deletion never restarts the period. To remove that eligibility too, state this explicitly in the deletion request to privacy@kresvo.com. Once removed, a later registration will not recover the complimentary access.